Returns & Exchanges
At Malibu C®, we stand behind our high-performance wellness solutions and want you to be completely satisfied with your purchase. If you are not happy with your order, items can be returned within 30 days of delivery for a refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our Customer Wellness Team via email or our online portal with your order number and the specific items you wish to return.
- 2.Prepare Your Package
Securely pack the products in their original packaging, ensuring all caps are tightened to prevent leakage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.